Please allow a few minutes to fill out our online intake forms - we require your specific consent to treat you, and handle your files/paperwork - any consent you've given for previous clinics will not apply to us. This also gives us an opportunity to make sure your contact information is completely up to date.
Rather than use receptionists, your ProHealth medical professional will be handling your payments, and will be able to both book your appointments, and help you get yourself set up for online booking.
Important note about ICBC claims: Although we will still be treating ICBC claims, we will not be submitting billing to ICBC on behalf of claimants. All this means is that, if you have an open claim, you will be required to pay the regular amount for your treatment, then submit your receipts to either your lawyer or your ICBC adjuster, in order to be reimbursed for their portion of the payment. Please ask us, if you have questions about this.
We are in the process of getting set up to do Direct Billing...we'll let you know when that is in place :]
We are located in the New Westminster Professional Building, just south of the Royal City Mall
We are on the 6th floor, and have two elevators to help you get there (and some perfectly fine stairs, if you're inclined ')
There is free street-parking within two blocks of the building
Metered street-parking (coin or card) is available on Seventh Street and on Fifth Avenue, adjacent to our building
There is a pay-parking lot ($1.50/hour, credit card only) immediately behind our building. Please note that if you park in the gated area, the gates close at 6 p.m.
There are men's and women's washrooms on every floor - they require a key for entry.
603 - 625 Fifth Avenue, New Westminster, B.C. V3M 1X4